FAQ

Frequently Asked Questions

Looking for answers? Check here or contact us

What is the best way to select windows for my house or building?

Get in touch, we can arrange a time and date so we can sit and go through some examples to help

Are custom window sizes and styles available?

Yes! We can do custom sizes no problem. Many styles are available to choose from.

Do your windows and doors meet building regulations?

Yes. All our products from doors and conservatories comply with the latest building regulations.

What features do your doors have in terms of security?

Secured by Design approved high security front doors and back doors

We offer a wide choice of Secured by Design approved front doors and back doors. This means that they meet not only the requirements for door security set out in the Building Regulations PAS24:2016 test and Part Q but the far tougher and independently tested criteria set out by the police approved Secured by Design scheme.

These feature:

  • Robust handles manufactured from stainless steel
  • Cylinder guard system
  • Anti-drill and anti-pick door lock cylinder
  • Single piece door-keep and multi-point locking
  • Local thickening of PVC-U frames to provide increase
  • Steel reinforcement
  • Meet and exceed all current building standards including PAS24:2016,
Do you have fire-rated doors for commercial buildings?

Yes, we can accommodate majority of commercial doors 

Do you offer windows and doors installation services?

Yes, as part of the quote you receive it will include fitting and removal of the old doors/windows.

How much time does it take to install your doors and windows?

This all depends on what's required. For example 1 door could take 3 hours and 6 windows might take only a couple days. We will always give you the time frames and work around you.

How frequently should I have maintenance done on my windows and doors?

Washing windows and essential, and uPVC is not exempt from needing a clean. The best thing to do is set up a regular window cleaning appointment, and have your windows and doors cleaned once a month. Window cleaning helps to keep the parts moving freely, and it ensures dirt doesn't build up on the glass or frames.

Do you provide window and door repair services for broken glass?

Yes, we can do repairs for all windows, doors and conservatories. 

Have any questions?